LEGAL & POLICIES
Clear information. Straightforward policies.
This page explains the rules for using the Wind Warrior website, how information is handled, and the policies that may apply to product inquiries and purchases.
01
OVERVIEW
About these policies
These Legal & Policies terms apply to visitors and users of windwarriorumbrellas.com and related Wind Warrior webpages that link to this page. By accessing or using the website, you agree to these terms. When a separate written agreement applies to a transaction or business relationship, that agreement controls to the extent it conflicts with this page.
When a product is purchased through a retailer, marketplace, club, resort, distributor, or other seller, that seller’s checkout, shipping, return, refund, and privacy terms also govern the transaction.
02
TERMS OF USE
Using the Wind Warrior website
Permitted use
You may use the website for lawful personal or business purposes, including learning about Wind Warrior products, requesting information, and contacting the company. You may not interfere with the website, attempt unauthorized access, introduce malicious code, scrape content in a manner that burdens the website, impersonate another person, or use the site to violate another party’s rights.
Accuracy and availability
Wind Warrior works to keep website information useful and current, but content may occasionally contain typographical errors, outdated information, or omissions. Product descriptions, pricing, availability, photographs, measurements, features, and other content may be corrected or changed without notice. Website access may also be interrupted or discontinued.
Product appearance
Actual product colors and details may vary from images because of lighting, photography, manufacturing tolerances, device displays, and monitor settings. Images are provided for general reference unless expressly identified as exact specifications.
User submissions
You are responsible for information, comments, files, and other material you submit. Do not submit unlawful, abusive, defamatory, infringing, or sensitive payment information. Wind Warrior may use submitted information to respond to your request, administer a business relationship, prevent misuse, or comply with law. Testimonials, photographs, or endorsements will not be publicly attributed to you without permission.
Third-party websites
The website may link to retailers, social networks, video platforms, payment services, or other third parties. Wind Warrior does not control those services and is not responsible for their availability, content, security, products, or privacy practices. Your use of a third-party service is governed by that provider’s terms.
03
PRIVACY NOTICE
How website information is handled
Information you provide
Wind Warrior may collect information that you voluntarily submit, such as your name, email address, telephone number, organization, order or event details, product interests, and the contents of your message.
Technical information
Website hosting, security, analytics, embedded media, and similar providers may automatically process limited technical information such as IP address, browser type, device type, referring page, pages viewed, and approximate location derived from an IP address. The specific information depends on the services active on the website.
How information is used
- Respond to questions, product inquiries, and business requests.
- Prepare quotes, coordinate orders, and provide customer support.
- Operate, protect, troubleshoot, and improve the website.
- Maintain records and comply with legal obligations.
- Send marketing communications when permitted, with an option to unsubscribe.
How information is shared
Information may be shared with service providers that support website hosting, email delivery, contact-form processing, analytics, security, fulfillment, payment processing, or professional services. Wind Warrior may also disclose information when required by law, to protect rights or safety, or as part of a business transaction. Wind Warrior does not sell personal information for money.
Contact form and email
Messages submitted through the website contact form are delivered to Wind Warrior’s private contact inbox and may be processed by the form-delivery and email providers used by the site. The receiving address is intentionally not displayed publicly to reduce automated spam. Do not send payment card numbers, Social Security numbers, medical records, or other highly sensitive information through the form.
Retention, security, and choices
Wind Warrior retains information for as long as reasonably needed for the purpose collected, recordkeeping, dispute resolution, security, or legal compliance. Reasonable safeguards are used, but no internet transmission or storage system is completely secure. You may request access, correction, or deletion of information by contacting Wind Warrior; requests are handled subject to applicable law and legitimate recordkeeping needs.
Children
The website is intended for a general audience and is not directed to children under 13. Wind Warrior does not knowingly seek personal information from children under 13 through this website.
04
ORDERS & PAYMENTS
Purchase information
Where purchases occur
Wind Warrior products may be offered directly by Wind Warrior or through authorized retailers, clubs, resorts, marketplaces, distributors, or other sellers. The seller identified at checkout is responsible for the transaction and its seller-specific terms.
Pricing and acceptance
Prices, taxes, fees, promotions, and product availability may change before an order is accepted. An order confirmation acknowledges receipt but does not necessarily constitute final acceptance. Orders may be declined or canceled for errors, suspected fraud, inventory limitations, shipping restrictions, or other legitimate business reasons, with any required refund provided.
Payments
Payments may be processed by third-party payment providers. Payment cards are subject to validation and authorization by the issuer. Wind Warrior is not responsible for delay or non-delivery caused by an issuer’s refusal to authorize payment. Never email full payment-card information to Wind Warrior.
Business and custom orders
Club, resort, tournament, wholesale, custom-branded, and other business orders may require a separate quote, purchase order, deposit, production approval, minimum quantity, shipping arrangement, or written agreement. Those transaction documents control over general website language.
05
SHIPPING & RETAILER PURCHASES
After a purchase
Shipping estimates
When Wind Warrior directly fulfills an in-stock standard-delivery order, the estimated delivery window is generally 2–7 business days unless a different estimate is provided. Delivery dates are estimates, not guarantees. Out-of-stock, custom, wholesale, international, weather-affected, or carrier-delayed orders may require additional time.
Retailer purchases
Purchases made from another retailer, marketplace, club, resort, distributor, or seller must be returned to that seller and are governed by that seller’s return, exchange, cancellation, and refund policies. Wind Warrior cannot directly refund a transaction completed by a separate seller. If you are having an issue with the retailer, let us know by sending us a message.
Direct purchases and warranty
Qualifying purchases made directly through the Wind Warrior website are subject to the direct-purchase warranty and return policy described below. A dated receipt or other valid proof of purchase is required for warranty service or a return.
Review the Wind Warrior Warranty & Return Policy06
DIRECT PURCHASE WARRANTY & RETURNS
Coverage for purchases made on the Wind Warrior website
Limited One-Year Warranty
Umbrellas purchased directly through the Wind Warrior website are covered by a limited warranty for one (1) year from the original purchase date. The warranty covers damage or product failure resulting from normal, intended use. It does not cover damage caused by misuse, abuse, neglect, accidents, unauthorized alterations, improper storage, or use in unsafe or extreme conditions. A dated receipt or other valid proof of purchase is required for all warranty claims.
30-Day Return Policy
After an order has been placed, it cannot be altered or cancelled. An umbrella purchased directly through the Wind Warrior website may be returned for a full refund within thirty (30) calendar days of the original purchase date. The purchaser is responsible for all costs associated with returning the product. A dated receipt or other valid proof of purchase is required.
07
INTELLECTUAL PROPERTY
Brand, content, and patent rights
Website content
Unless otherwise identified, website text, photographs, graphics, illustrations, designs, video, product presentations, layouts, logos, and other content are owned by or licensed to Wind Warrior, LLC and are protected by applicable copyright, trademark, trade-dress, patent, and other intellectual-property laws.
Limited permission
You may view reasonable portions of the website for personal reference or legitimate evaluation of Wind Warrior products. No content may be copied, republished, distributed, sold, modified, used to train a commercial model, or used in advertising without prior written permission, except as allowed by law.
Patent notice
Protected by U.S. Patent No. 12,569,041. Additional rights may apply to particular products, designs, artwork, packaging, or pending applications.
Reporting concerns
To report suspected infringement or unauthorized use of Wind Warrior content, submit a detailed notice through the secure Contact Us form.
08
DISCLAIMERS & LIABILITY
Important limitations
Product and weather safety
Wind Warrior products are designed to improve performance in ordinary weather conditions, but no umbrella eliminates weather risk or is suitable for every condition. Do not use an umbrella during lightning, severe storms, dangerous winds, near power lines, while driving, or in any situation where use could create a hazard. Follow product instructions and use reasonable judgment.
Website disclaimer
To the fullest extent permitted by law, the website and its content are provided “as is” and “as available,” without warranties of uninterrupted access, error-free operation, merchantability, fitness for a particular purpose, or non-infringement, except where a warranty cannot legally be excluded.
Limitation of liability
To the fullest extent permitted by law, Wind Warrior, LLC and its owners, personnel, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use, inability to use the website, third-party services, or reliance on website content. Some jurisdictions do not allow certain limitations, so portions of this section may not apply.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Wind Warrior, LLC from claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, your violation of these terms, or material you submit that infringes another party’s rights.
Changes and severability
Wind Warrior may update this page by posting a revised version and changing the “Last updated” date. If a provision is found unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver.
09
CONTACT
Questions about these policies?
Contact Wind Warrior with questions about website terms, privacy, orders, intellectual property, or policy requests.
™
®